Rodriguez Law Firm is dedicated to respecting consumer privacy and strictly complies with the National Do Not Call Registry, the Telephone Consumer Protection Act (TCPA), and all applicable state-level telemarketing and DNC regulations across all 50 states (including local restrictions in FL, TX, OK, MD, and NY).
1. Our Internal Do Not Call List If you do not wish to receive marketing or promotional calls and text messages from Rodriguez Law Firm, you have the right to request that your telephone number be placed on our internal Do Not Call List.
2. How to Request Opt-Out You can submit a Do Not Call request at any time through any of the following methods:
- Text: Reply “STOP” (or “QUIT”, “UNSUBSCRIBE”, “CANCEL”) to any text message received from our firm.
- Verbal: Explicitly inform any intake representative or call center agent during a live telephone call that you wish to be placed on our internal DNC list.
- Email: Send an explicit request containing your full name and the phone number(s) you wish to restrict to: info@rodriguezlawfirm.com (Subject line: DNC Request).
3. Quiet Hours & Processing Timeframe Our automated systems dynamically enforce local quiet hours based on your area code and location. Outbound marketing communications are restricted to legal daytime hours (respecting state-specific thresholds, such as the strict 8:00 AM to 8:00 PM windows in select states). Once an internal DNC request is received, your telephone number will be isolated within our systems within ten (10) business days, up to a maximum statutory limit of thirty (30) days. Your number will remain on our internal restriction list for a minimum of five (5) years.
4. Employee and Vendor Compliance Mandate Rodriguez Law Firm actively trains all intake personnel, internal call center staff, and independent marketing/lead vendors on these DNC procedures to maintain compliance with federal and state regulations.