Roberto Santos is a Senior Paralegal at Rodriguez Law Firm with 19 years of experience in the legal field. He works on car, truck, rideshare, pedestrian, dog bite, slip and fall, premises liability, and medical malpractice claims, handling treatment preparation, demands, and negotiations. Bilingual in English and Spanish, Roberto makes a point of explaining the process from start to finish so clients know what lies ahead.
Education and background
Roberto Santos is from Washington, DC, and has spent 19 years working in the legal field. Before joining Rodriguez Law Firm three months ago, he worked at Price Benowitz, LLP.
He entered the profession because he enjoys helping people and making a difference during difficult periods in their lives, and that remains what draws him to the work nearly two decades on.
Roberto is fluent in English and Spanish. Outside of work, he spends time with his family, hikes, and is active in his church.
How Roberto Supports Your Case
As a Paralegal, Roberto works on the stages where a claim is documented and its value argued. He handles treatment preparation, assembles demand packages, and negotiates with insurance carriers.
He works most often on car accident, truck accident, rideshare accident, pedestrian accident, dog bite, slip and fall, and premises liability claims, as well as medical malpractice matters, working alongside the firm's attorneys on each file.
What to Expect When Working With Roberto
Roberto's approach rests on two things: transparency and accountability. He explains the process from start to finish at the outset, so a client is not left guessing at what happens next or why a particular stage is taking the time it does.
The question he hears most often is how much a settlement will be. It is rarely a question that can be answered early, and being straight about that is part of how he keeps a client's expectations grounded in the facts of their own case.
The mistake he sees most often is speaking to the insurance company and giving a statement before having representation. As he puts it, insurance companies are not on the client's side, however friendly the adjuster on the phone may sound.
For Roberto, the most rewarding part of the work is helping injured clients through a difficult time and knowing he made the process a little easier for them. What he values about Rodriguez Law Firm is its engagement with the people it represents.
Free Consultation
If you have been injured in an accident, Rodriguez Law Firm can help you pursue the compensation you deserve. Our attorneys handle the case, and paralegals like Roberto manage the day-to-day work that moves it forward – keeping you informed from your first call through to resolution.
Rodriguez Law Firm works on a no-win, no-fee basis, so there are no upfront costs to hire us. To arrange a free consultation, visit our Contact page, fill out the form, and we'll be in touch shortly.